Frequently Asked Questions

Where Are You Located?​

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The Soma Haus is located in the lower level of 5th Avenue Station: 200 E 5th Avenue Unit 134B, Naperville 60563.

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Directions:

When you arrive to the 5th Ave Station there is plentiful parking in front of the building. Enter any door in the front of the building and stay on the main level, turn right and walk down the hall until you find a small staircase leading down to an atrium area with vending machines. Once you're downstairs, walk down the hallway and my door is on the left just past the elevator.

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There is also a secure restroom in this hallway across the hall from me. Please check your appointment confirmation email or reach out to me for the door code.

Please plan to arrive about 5 minutes early to give yourself time to find the unit for the first time (you don't want to miss any of your relaxation time!).

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Please do not knock on the door if it is closed when you arrive, I'm still with the previous client. There is seating in the atrium for your convenience. You may wait there until 5 minutes before your appointment start time.

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What Payment Methods Are Accepted?​

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I accept cash, Zelle, and credit/debit cards.

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Do You Take Insurance?​

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Independent massage therapists are not able to accept health insurance for payment. Some health insurance companies cover massage therapy services partially or in full; this requires a qualifying diagnosis and a doctor's prescription. If this pertains to you, I am happy to provide you with a receipt for your payment that you can submit to your insurance provider.

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What Should I Expect From A Massage?​

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This is a professional and therapeutic massage. You may request deeper or lighter pressure, and you may inform me of any areas of your body you'd like me to focus on or avoid.

 

You may undress to your level of comfort (for example, if you're more comfortable leaving underwear/shorts on, you certainly may), your body will always be appropriately draped, and only the body part that is being worked on will be exposed.

 

This is meant to be a relaxing and therapeutic experience, so please enjoy this time for yourself — silence your phone and unplug from distractions. You're always welcome to talk if you like, but please know that you may also be silent, or even fall asleep.